Station Plan

Hongqiao Train Station is made up of a terminal building and a front square. The main terminal building has three above ground floors and two underground floors.

 3F: shops, restaurants

 2F: waiting hall, check points, departure hall, ticket office, inquiry

 1F: platforms

 -1F: arrival hall, metro exits/entrance, taxi stand, long-distance bus station, restaurants, ticket office

 -2F: subway platform

 

How to get to the station from downtown area?

 Arrival by bus:

At West Traffic Center (drop-off area): Hong Qiao Line 5

At Railway Station (drop-off area): Hong Qiao Line 4

At East Traffic Center: 941, Hong Qiao Line 4, Hong Qiao Line 9, Pudong Airport Shuttle Bus Line 1

At Airport Terminal Building 2: Honglian Bus Line, Hong Qiao Bus Line (4, 6, 7, 8, 10)

Passengers getting to the station by bus will be dropped off at the west or east side of the station. For those with a ticket already, either an e-ticket or a paper ticket, enter the station directly with the ID certificate bearing the ticket, then find the correct waiting area according to the ticket. For those without, buy one in the ticket office on -1F or 2F and then go to the waiting hall to wait for departure.

 Arrival by metro: Line 2, Line 10, Line 17

If arriving at the station by subway, one will get off on -1F.

 Arrival by taxi:

From Shanghai Railway Station: It takes about 45 minutes and costs CNY75.

From South Station: It takes 40 minutes and costs about CNY65.

From Pudong International Airport: It takes about 75 minutes and costs around CNY220.

From People’s Square: It takes approximately 45 minutes and costs CNY60.

From Oriental Pearl Tower: It takes around 50 minutes and costs CNY80.

 More information on the Taxi

Elevated driveways are built on both the north and south sides of the station. Thus, passengers arriving by taxi can be dropped off at the entrance of waiting hall on 2F directly. 

 

Ticket Check and Boarding

A number of check points are available at either side of the waiting hall. Before check-in, passengers should know which check point to go to. Afterwards go to platforms to get onboard. Please note that foreign passengers holding passport should use manual check channel.

Checking Gate

Checking Gate

West Traffic Center of Hongqiao Station

West Traffic Center of the Station

How to exit and leave the station?

Upon arriving, passengers will be directed to -1F to exit. Afterwards, follow the direction boards to find bus, taxi, or metro to leave the station.

 Leave by metro:

The metro exits/entrances are located on -1F of the station and the platforms are on -2F.

 Leave by bus:

Bus stations are located in the west and east sides of the front square. Passengers should first confirm their routes and then go there to find the bus they need to take.

 Leave by taxi:

There are two taxi stands respectively to the south and north sides of the terminal on -1F.

 

How to Get to Other Places from Shanghai Hongqiao Railway Station

 How to Get to Hongqiao Airport:

1. When getting off, passengers can follow the signs and walk along the underground passage about 10-20 minutes to get there directly.

2. Or take metro line 2 for one stop to get there.

 How to get to Pudong Airport:

1． Take metro line 2 to to Guanglan Road and transfer to metro line 2 (eastern extension) to Pudong Airport.

2． Take metro line 2 to Longyang Road, then change to Maglev train to Pudong airport.

3. Take Pudong Airport Shuttle Bus Line 1 at the east traffic center of the station and get off at the terminal building 1of the airport. The bus is available from 06:00 to 23:00 with an interval of 20-30 minutes. The duration is about 80 minutes and ticket fare is CNY34.

 How to get to People’s Square & Nanjing Road: Take metro line 2 to People's Square Station, which is right alongside the Nanjing Road.

 How to get to the Bund: Take metro line 2 to East Nanjing Road, then walk east for about 10 minutes to get there.

 Shanghai Railway Station:

1. Take metro line 2 to Zhongshan Park, and then change to line 3 or line 4 to reach it.

2. Take bus line 941 to the destination.

 South Station: Take metro line 10 to Hongqiao Road. Then change to metro line 3 to the destination.

 West Station: Take metro line 10 to Jiaotong University first and then transfer to metro line 11 to get there.

 Oriental Pearl Tower: Take bus line 2 to Lujiazui and get off from Exit 1. Afterwards, walk northwestward to the destination.

 Disneyland Park: From Hongqiao Railway Station, walk 3-5 minutes and get to Hongqiao Bus Station (West Bus Station). Then take Shanghai International Tourism and Resorts Zone Express Line 3 and arrive at the destination. 

 

2nd Floor of Hongqiao Station

Arrival Floor of the Terminal Building

Facilities and Services

 Ticket Office:

One ticket office is located in the center of 2F, which includes 154 ticket windows. Ticket refund and ticket change services can be handled at window no.9. Another one is situated on -1F where four ticket windows are available. It is close to the metro ticket office.

Tickets for trains departing from Hongqiao Station can also be purchased at Shanghai Railway Station and the South Station in downtown area. Please note that tickets for trains to Kowloon, Hong Kong are not sold here. Passengers need to buy them at the specific departure station.

 Waiting Hall:

Covering an area of 11,900 square yards (10,000 square meters), the waiting hall without separate waiting rooms is located on 2F. Check points, toilets and hot water are spread on the two sides of the hall. When entering the hall, passengers can find a seat in the waiting hall or go shopping in the mezzanine on 3F.

 Left Luggage:

Left luggage service is offered at the two sides of the waiting hall. It usually charges CNY10 for small lockers and CNY20 for big lockers. Alternatively passengers can store their luggage in the shops around the square, but they are privately owned and cost more.

 Inquiry:

Inquiry Desk is in the waiting hall on 2F for passengers to seek advice, handle complaints, ask for directions, consult relevant information about ticket refund, lost tickets, ticket exchange or ask for help such as emergency medicine, needlework, and wheelchair.